Benefits Accounting Manager, UHR

About the role

The Benefits Accounting Manager for the Division of University Human Resources (UHR) oversees the Benefits Accounting department and reports to the UHR Chief Business Officer. This position is responsible for the timely review and approval of assigned account reconciliations and the activity required to settle transactions related to benefit programs. This includes continuous delivery of customer service triage in support of the campus community and business solutions for internal/external partners with benefit related items. The position ensures sound financial stewardship, compliance with university and sponsor policies, and alignment of resources with institutional priorities.

Responsibilities

• Reconciliation & Settlement Oversee and execute comprehensive reconciliation processes across multiple benefit and financial programs, ensuring accuracy, compliance, and timely resolution of discrepancies. Areas of responsibility include: Health & Wellness benefit premium remittance and reconciliation, Optional Retirement Plan & Tax-Sheltered Annuity contribution remittance and reconciliation, Health Savings Accounts (HSA), Student Health Insurance Plans, Identification, investigation, and resolution of variances to maintain financial integrity.

• Customer Service Triage & Solutions Serve as a central point for triaging and resolving inquiries, delivering timely and effective solutions to both internal and external stakeholders: Prioritize, assess, and route incoming issues for efficient resolution, Manage internal and external inquiries related to benefits and financial transactions, Ensure clear communication and high-quality service standards.

• Leadership and Supervision Provide direct supervision of assigned staff, including hiring, training, scheduling, performance management, and daily operations, Foster team development, accountability, and high performance by coaching, mentoring, and encouraging professional development opportunities in alignment with unit goals and responsibilities.

• Process Improvement Drive continuous improvement initiatives to enhance accuracy, efficiency, and scalability of processes: Identify inefficiencies, including manual tasks and recurring errors, In collaboration with the Chief Business Officer, Develop and implement workflow improvements and automation solutions, Standardize procedures to ensure consistency and reduce risk, Partner with the Chief Business Officer on strategic initiatives, Work with internal and external partners to address causes of reoccurring reconciling items.

• Other related duties/projects as assigned.

Requirements

• Bachelor’s degree in a related field or equivalent and 8 years of professional experience
• Strong knowledge of accounting principles, internal controls, and fiscal compliance
• Excellent analytical, interpersonal, and communication skills
• Proven ability to lead and develop professional staff and to work collaboratively across diverse teams
• Familiarity with higher education financial systems and fund accounting

Qualifications

• Cross-functional collaboration
• Leadership and staff development
• Change management and adaptability
• Integrity and fiscal accountability
• Communication and stakeholder engagement

Skills

• Knowledge of accounting principles
• Internal controls and fiscal compliance
• Analytical, interpersonal, and communication skills
• Ability to lead and develop professional staff
• Familiarity with higher education financial systems and fund accounting

Benefits

Benefits Eligibility: Benefits Eligible

Pay

Advertised Salary: $85,000+ (Commensurate with experience)

Schedule

Full Time

Contact Information

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.