Benefit Program Technician

About the role

This position is an entry-level programmatic position with room for growth within the Medicaid Program. The person in this position will work independently as part of a team performing Medicare Buy-in to pay Medicare premiums for eligible Medicaid participants. The right person for this position is self-motivated and can perform research and work independently.

Responsibilities

• Review system reports to determine Medicare eligibility, update MHD eligibility records to reflect Medicare entitlement, and refer cases to appropriate Medicare Unit staff.
• Review and respond to Medicare eligibility inquiries/issues from internal and external sources.
• Work closely with the Family Support Division regarding Medicaid eligibility.
• Research and process standard Buy-Ins from working a variety of unit reports, referring to any cases that require further research to the Benefit Program Specialists.
• Answer and respond to the Unit Agent phone line and email in a professional and accurate manner.
• Utilize strong verbal and written communication skills to relay information to the Social Security Administration, Family Support Division, MHD providers and participants.
• Interpret regulations, policies and procedures of the Medicare program as it relates to MHD participants and convey information to others in an effective and professional manner.
• Crosstrain in duties and provide back-up to other staff as needed.
• Assist supervisor with special projects as assigned.

Qualifications

High School diploma or equivalent and 2-4 years of relevant experience. (Substitutions may be allowed.)

Preferred skills

• Ability to work independently
• Team player
• Great time management skills
• Experience with Medicaid, Medicare, Health Insurance, or Medical Billing a bonus
• Ability to interpret and apply policies and procedures
• Good analytical skills with attention to detail

Pay

Semi-monthly salary: $1,620.33. Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay). Annual Salary: $38,887.88

Schedule

Job Posting Number: 4591 8260057. Application Deadline: September 16, 2026