Bench Technician / Computer Support Specialist – Grow With Us
Beyond IT Support · Norwalk, CT · 2 days ago
On-siteEngineeringFull-time
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
- Vision insurance
What You’ll Be Doing
- Diagnose, repair, and upgrade desktops, laptops, and devices
- Troubleshoot hardware, software, and performance issues
- Remove viruses/malware and optimize systems
- Set up and support home offices (Wi-Fi, printers, remote work setups)
- Deliver excellent customer service and build client relationships
- Spot opportunities where clients need additional services or support
What You Bring
- 3–5 years of hands-on computer repair/support experience
- CompTIA A+ Certification (required)
- Strong knowledge of Windows, hardware, and basic networking
- Natural problem-solver who can think independently
- Strong communication and people skills
- Motivated, curious, and growth-oriented