Bench Tech I

We need to output HTML fragment with sections for headings where content exists. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. Must not include Job ID etc. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Content: - Intro about Scientific Games (company description). Could be "About the role"? Actually "About the role" maybe includes company description and position summary. We'll put that in a

under

About the role

. - Position Summary: "Bench Techs performs in-house servicing and repair of company products at established company repair site or service center. Diagnoses mechanical, hardware, software and systems failures using established procedures. Performs maintenance, testing and calibration of repaired products. Prepares reports for analysis of product failure trends and service ability issues. May communicate with field-based technicians for details helpful to failure diagnostics or repair, but generally without direct client contact." - Then "Diagnosis And Repair: Performs both repairs and preventive maintenance tasks on the terminal. Responsible for ensuring that all equipment repaired at the bench is completely reliable and all upgrades (ECO’s) are completed. The terminal is made to look as ‘like new’ as feasible. Repairs are affected to a level set by guidelines. Some sub assemblies are repaired locally while others are sent to repair depots that specialize in the repair of that sub assembly." - Then "Administration: Performs administrative duties such as organizing and controlling inventory, documentation, tools, and test equipment. Prioritizes work load to ensure an adequate number of terminals for the field personnel. Ships defective boards, sub assemblies, etc. in a timely manner. Properly documents problems on shipped parts and tracks them to ensure a reasonable turn around time. Enters all repair data into Bench Repair database daily." These are responsibilities. - Qualifications: "Education Must have a high school diploma or equivalency." Then "Qualifications: An understanding of and some experience with troubleshooting computer software and hardware technologies Excellent interpersonal, verbal, and written communications skills, with proven technical and customer satisfaction skills Promptly respond to customer/management request and feedback. Proven self-starter with motivation and ability Great organization and time management skills that allow you to handle multiple responsibilities efficiently and promptly Strong judgement and problem solving skills to determine most cost effective repair/resolution to minimize customer downtime Ability to prepare and analyze reports to identify product failure trends and service ability issues Ability to lift, install and move large self-service equipment (Occasionally lift or move up to 50 pounds) On occasion climbing ladders Pass background check and a clean driving record" - Physical Requirements: description of physical demands. - Work Conditions: description about regulated gaming, background checks, etc. This may be considered part of Qualifications or maybe "Requirements"? The instruction: Use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide where each piece fits. "Requirements" could include education, physical requirements, background check, etc. "Qualifications" could be skills/experience. "Skills" could be specific abilities. We need to avoid duplicate headings; only include sections with real content. We have content for About the role (company description + position summary). Responsibilities (Diagnosis and Repair + Administration). Requirements (education, background check, physical demands, work conditions?). Qualifications (troubleshooting, interpersonal skills, etc). Skills maybe overlapping with qualifications; but we can separate: maybe "Skills" for technical skills like troubleshooting hardware/software, report preparation, etc. But we need to avoid thin sections. Could combine qualifications and skills into one section? But we have both headings allowed; we need to decide. Better: Use "Qualifications" for education and experience; "Skills" for interpersonal, communication, organization, problem solving, etc. "Requirements" for physical requirements, background check, etc. Let's extract: Education: high school diploma or equivalency. Background check and clean driving record. Physical Requirements: sit, stand, walk, bend, use hands, operate computer, specific vision abilities (close and distance vision, ability to adjust focus). Reasonable accommodations. Work Conditions: regulated gaming, may need gaming license, background investigations, security checks, meet standards, etc. This is more like requirements. Thus "Requirements" section can include education, background check, driving record, physical demands, work conditions (licensing etc). Might be a bit long but okay. "Qualifications": understanding and some experience with troubleshooting computer software and hardware technologies; excellent interpersonal, verbal, written communications skills; proven technical and customer satisfaction skills; promptly respond to customer/management request and feedback; proven self-starter with motivation and ability; great organization and time management skills; strong judgement and problem solving skills; ability to prepare and analyze reports to identify product failure trends and service ability issues. "Skills": ability to lift, install and move large self-service equipment (occasionally lift or move up to 50 pounds); on occasion climbing ladders. Actually those are physical abilities; maybe they belong to Requirements as physical requirements. But we already have physical requirements. Could put them under Skills? Hmm. Better: Keep physical requirements under Requirements (including lifting, climbing). Then Skills could be maybe none? But we need to include a section only if there is real specific content. If we don't have distinct skills beyond those already covered, we could omit Skills section. The instruction: Prefer a few substantive sections over many thin ones. So we could omit Skills if not needed. Thus sections: About the role, Responsibilities, Requirements, Qualifications. We must not include Benefits, Pay, Schedule as they are not specified. Now we need to format. Use

About the role

then

with company description and position summary combined? Could split into two paragraphs but okay. We need to preserve all substantive info; not invent or summarize away detail. Must not omit any detail. Let's capture all details: Company description: "Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward." Position Summary: "Bench Techs performs in-house servicing and repair of company products at established company repair site or service center. Diagnoses mechanical, hardware, software and systems failures using established procedures. Performs maintenance, testing and calibration of repaired products. Prepares reports for analysis of product failure trends and service ability issues. May communicate with field-based technicians for details helpful to failure diagnostics or repair, but generally without direct client contact." We can combine into one

or two

. Probably better to separate: one

for company description, another

for position summary. Responsibilities: we have Diagnosis And Repair and Administration. Could list as

• each bullet? The instruction: Use
  • for any list of duties/requirements/benefits. So we should turn the responsibilities into list items. However the responsibilities are prose sentences; we can break them into list items each representing a duty. Let's extract duties: - Performs both repairs and preventive maintenance tasks on the terminal. - Responsible for ensuring that all equipment repaired at the bench is completely reliable and all upgrades (ECO’s) are completed. - The terminal is made to look as ‘like new’ as feasible. - Repairs are affected to a level set by guidelines. - Some sub assemblies are repaired locally while others are sent to repair depots that specialize in the repair of that sub assembly. - Performs administrative duties such as organizing and controlling inventory, documentation, tools, and test equipment. - Prioritizes work load to ensure an adequate number of terminals for the field personnel. - Ships defective boards, sub assemblies, etc. in a timely manner. - Properly documents problems on shipped parts and tracks them to ensure a reasonable turn around time. - Enters all repair data into Bench Repair database daily. We could also include the earlier general duties from Position Summary? Those are more like responsibilities too. But we already used them in About the role? Actually position summary is part of About the role; we could keep them there. To avoid duplication, we should not repeat. The position summary already includes some duties: diagnoses failures, performs maintenance/testing/calibration, prepares reports, may communicate with field technicians. Those are responsibilities as well. Should we include them under Responsibilities? The instruction: preserve ALL substantive information. If we put them only in About the role, we still preserve them. But About the role is supposed to be about the role, not necessarily a list. It's okay to have them there. However we might want to move them to Responsibilities to keep About the role just company description. But either is fine as long as we preserve. Better: Keep About the role as company description only. Put position summary under Responsibilities as first bullet. That way we preserve all. Thus About the role

    company description only. Responsibilities

    • ... include position summary bullets plus diagnosis/repair/admin bullets. Let's list all responsibilities: From Position Summary: - Performs in-house servicing and repair of company products at established company repair site or service center. - Diagnoses mechanical, hardware, software and systems failures using established procedures. - Performs maintenance, testing and calibration of repaired products. - Prepares reports for analysis of product failure trends and service ability issues. - May communicate with field-based technicians for details helpful to failure diagnostics or repair, but generally without direct client contact. From Diagnosis And Repair: - Performs both repairs and preventive maintenance tasks on the terminal. - Responsible for ensuring that all equipment repaired at the bench is completely reliable and all upgrades (ECO’s) are completed. - The terminal is made to look as ‘like new’ as feasible. - Repairs are affected to a level set by guidelines. - Some sub assemblies are repaired locally while others are sent to repair depots that specialize in the repair of that sub assembly. From Administration: - Performs administrative duties such as organizing and controlling inventory, documentation, tools, and test equipment. - Prioritizes work load to ensure an adequate number of terminals for the field personnel. - Ships defective boards, sub assemblies, etc. in a timely manner. - Properly documents problems on shipped parts and tracks them to ensure a reasonable turn around time. - Enters all repair data into Bench Repair database daily. Now Requirements: include education, background check, clean driving record, physical demands, work conditions (licensing etc). Let's list as
      • . Education: Must have a high school diploma or equivalency. Background check: Pass background check and a clean driving record (actually that's two items). We'll separate: Pass background check. Have a clean driving record. Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Conditions: Scientific Games, LLC and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job.