Bench Bakery General Manager

General Manager

SusieCakes has 31 bakeries across California, Texas, and Tennessee. We bake from scratch daily using the finest ingredients.

Responsibilities

• Build genuine guest connections and world-class hospitality
• Create a fun, lively, and celebratory environment
• Deliver on success metrics based on the happiness of team members and guests
• Lead the team in managing the production process to ensure quality products are delivered
• Manage all business goals (staffing, payroll, operating expenses, and budgets)
• Manage the development and training of all employees
• Ensure proper safety procedures are being followed and maintain a clean and sanitary environment in accordance with the Excellence Log and health department standards
• Possess and demonstrate a "One team, One goal" philosophy
• Create partnerships with the community to grow the business and brand

Qualifications

• 3-5 years of managerial/leadership experience in the luxury, hospitality, food service, and/or retail industries
• Bachelor’s Degree in business or hospitality management, preferred
• Ability to work in multiple regional locations
• Ability to adapt to a flexible schedule according to business needs
• Must have reliable transportation

Physical Requirements

• Frequent walking, kneeling, bending, and reaching overhead
• Able to stand for extended periods of time
• Must be able to lift, move, and carry up to 50 pounds

Benefits & Perks

• Flexible work schedule
• Free non-slip shoes (annually!)
• Birth month PTO with complimentary cake
• Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
• Medical, dental, vision insurance
• Vacation, 401k, FSA
• Paid Sick Time
• Referral Program
• Pet rescue reimbursement and pet insurance
• Flexible return to work schedule for maternity leave
• Generous 50% discount to all our delicious desserts!

Pay

Salary: year

Schedule

Schedule: 47.5 hrs/week, including weekends & evenings