Bellperson | Part-Time

About the role

Provide our guests with an exceptional arrival and departure experience that makes them feel welcome. Engages the guest to provide superior guest service. Ensures the valets are staged to maximize the guest experience. Manages the traffic at the front of the hotel. Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles. Conduct key audit with the Valet Attendant at the end of each shift. Maintains the cleanliness of the front of the hotel. Notifies the Front Desk and Guest Services of VIP arrivals whenever possible. Loads the baggage in the cars or taxis for departing guests. Maintains a clean and orderly appearance of the work area at all times.

Responsibilities

• Engages the guest to provide superior guest service.
• Ensures the valets are staged to maximize the guest experience.
• Manages the traffic at the front of the hotel.
• Covers the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles.
• Conducts key audit with the Valet Attendant at the end of each shift.
• Maintains the cleanliness of the front of the hotel.
• Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.
• Loads the baggage in the cars or taxis for departing guests.
• Maintains a clean and orderly appearance of the work area at all times.

Qualifications

• Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression on our guests.
• Excellent grooming and body language to represent the brand.
• Able to multi-task.
• Able to work outdoors in all weather conditions.
• Able to lift 50 lbs. frequently and work on feet entire shift.
• Must be able to drive manual and automatic transmission.
• Must have a valid driver’s license.
• Must be 21.
• Must have an excellent driving record (less than 2 moving violations in the last two years).

Pay

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Schedule

The schedule for this role is typically full-time, but may vary based on the needs of the hotel.

Benefits

As an employee of Omni Hotels & Resorts, you will enjoy a comprehensive benefits package that includes:

• Health insurance options
• Dental and vision insurance
• Paid time off
• Employee discounts
• Professional development opportunities
• Flexible work arrangements

Skills

Skills required for this role include:

• Customer service skills
• Attention to detail
• Physical stamina
• Communication skills
• Problem-solving abilities

Benefits

The Omni Frisco Hotel at The Star offers a unique environment with access to various amenities and services, including:

• Neighborhood Services, a restaurant featuring honest food and drink in the American tradition.
• The Charlotte Jones Collection, a boutique featuring local designers.
• A chic coffee and wine bar in the lobby.
• An elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.

Pay

As an equal opportunity employer, Omni Hotels & Resorts provides a competitive salary and benefits package. Specific details about pay and benefits can be provided upon request.

Equal Opportunity Employer

Omni Hotels & Resorts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.