Bell-Valet

About the Role

Join the team at The Hotel Hershey, a luxury resort renowned for its refined elegance, signature services, and abundant amenities. Situated high above the town of Hershey, the hotel features 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, and 25,000 square feet of meeting and function space. As a Historic Hotel of America and a AAA Four-Diamond Award winner, The Hotel Hershey is part of Hershey Entertainment & Resorts Company (HE&R), an award-winning entertainment and hospitality organization with properties including Hersheypark, Hershey Lodge, Giant Center, and more. Our team members are dedicated to upholding the legacy of Milton S. Hershey and living by our Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. We are committed to diversity, equity, and inclusion, and proud to support the Milton Hershey School.

Job Duties

• Greet guests and assist with luggage upon arrival and departure*
• Provide guests with valet parking and safe transport*
• Receive room key and passport from the front desk and escort guests to the assigned room*
• Secure guest luggage in the check-in room*
• Learn room types, floor plans, and guest amenities
• Respond to all guest inquiries in a professional, service-oriented manner to promote hotel services and in-house facilities*
• Inspect the room for items left behind*
• Deliver items to guest rooms as requested
• Attend meetings relating to the position
• Secure guest coats at coat check locations
• Perform other duties as assigned

Qualifications

• Valid PA driver's license and verified good driving record
• Must be at least 18 years of age or older
• Able to operate a manual transmission

Knowledge, Skills, and Abilities

• Demonstrate a working knowledge of all safety and security procedures
• Friendly, outgoing, customer service-oriented personality
• Ability to communicate in English, both oral and written

Job Demands

• Must be able to work varying shifts between 4p - 12a, 11a - 7:30p, 6:00a - 2:30p based on operational needs, including weekends, weekdays, and holidays
• Must be able to lift 35 - 50 pounds
• Ability to stand, walk, lift, and bend for the majority of the shift
• Ability to work in varying temperatures

This is a union position, and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely include evening and weekend hours.

Benefits

• FREE admission to Hersheypark
• Discounts and more as soon as you receive your Employee ID
• Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working
• 401K Contribution
• Paid time off