Bell/Valet
About the role
Join the team at Residences at Bachelor Gulch, a boutique fractional ownership property managed by East West Hospitality, tucked into the heart of Bachelor Gulch. We're searching for enthusiastic Bell/Valet Staff to deliver the first warm welcome our guests experience. This is your chance to build genuine connections in a dynamic, fast-paced environment with flexible ski-season schedules—and earn up to $30/hour with tips. If you're personable, proactive, and thrive on anticipating guest needs before they even ask, we want to meet you!
Duties
- Deliver a warm, seamless arrival experience by assisting guests with luggage handling and valet services.
- Provide engaging introductions to the Residence Club, escorting guests to their accommodations and cultivating strong relationships with owners.
- Drive shuttles to Vail's top spots—restaurants, trails, ski lifts—and support special moments like setting up fires for s'mores.
- Manage long-term storage and shipping requests with care, accuracy, and professionalism.
- Respond promptly to calls and emails, delivering personalized service and meticulous attention to detail to enhance every guest stay.
Qualifications
- Legally authorized to work in the United States on an ongoing basis, without a specific end date.
- At least 21 years old.
- High school diploma or GED, coupled with two years of hospitality experience, or an equivalent mix of education and training.
- Strong foundation in hospitality principles and practices.
- Tech-savvy, proficient in software applications like Microsoft Office Suite, Opera PMS, and Alice.
- Exceptional customer service skills.
- Keen command of written English for polished emails and texts.
- Ability to engage with diverse individuals, whether over the phone, via email, or in person.
- Familiarity with area events and club amenities is a big plus.
- Comfortable lifting up to 50 pounds to assist guests as needed.
Schedule
Full time, year round. Mixed schedule requiring flexibility: 7am-3:00pm, 10am-6:00pm, 3:00pm-11:30pm.
Pay
$15.00/hour plus tips (with gratuities, our Bell team has been known to earn at least $30/hour; you earn based on how hard you work).
Benefits
- Onsite parking.
- Winter Incentive Program for full-time employees.
- Generous Paid Time Off year-round.
- Three Health Insurance plans, along with Dental, Vision, & Accident Insurance, and Life Insurance (available for full-time staff).
- 401(K) Plan with a discretionary employer match.
- Career Development Trainings.
- Discounted Gym Memberships at The Athletic Club Westin.
- Discounts at Eye Pieces.
- Corporate Discounts through Perk Spot.
- Sabbatical Program.
- $500 Referral Program.
Location: Residences Bachelor Gulch | Bachelor Gulch
Start Date: ASAP
Posting Closes: 8/18/2026 or when filled