Bell Person
Whiteface Lodge · Lake Placid, NY · 1 mo ago
Management$16/hrFull-time
About the role
Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.Responsibilities
- Load and unload luggage carts.
- Tag and store luggage.
- Escort guest to hotel rooms.
- Provide an overview of guest room, hotel services and amenities.
- Make deliveries to guest rooms.
- Aid in guest room changes.
- Stock pantry when necessary.
- Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
- Perform house attendant functions when staff shortages occur.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Requirements
- A high school diploma preferred.
- Previous customer experience required or equivalent training.
Qualifications
- High School diploma preferred.
- Previous customer experience required or equivalent training.
Skills
- Customer service skills.
- Physical stamina and strength.
- Attention to detail.
- Ability to follow instructions.
- Knowledge of local attractions and amenities.
Benefits
- Competitive wages for full time and part time opportunities.
- Medical, Dental and Vision Health Insurance.
- Paid Time Off.
- 401k Company Match.
- Daily Pay.
- Free Basic Life Insurance.
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts.
- Commuter Transit and Commuter Parking Benefits.
- Employee Assistance and Wellness Program.
- Educational/Professional Development.
- Referral Bonus Program.