Bell Attendant Part- Time

Responsibilities

• Provides bell and valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests.
• Assists Doorman in meeting and greeting all guest arrivals and departures.
• Meets and greets all guests in all forms of transportation arriving at the hotel.
• Aids guests with retrieving their luggage from vehicles.
• Points out existing vehicle damage on key tags in the appropriate space provided.
• Assists Doorman in escorting guests and luggage into the lobby for registration.
• Explains valet parking procedures and fees.
• Provides proper directions to registration area for check-in.
• Parks vehicles securely and marks key tags with location, guest name, license plate number and type of auto.
• Drives vehicles in a safe and efficient manner.
• Offers general directions and information.
• Opens vehicle doors to assist guests.
• Responds to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
• Upon arrival, greets and assists guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart.

Requirements

• Must have general knowledge of basic customer service skills and be fluent in oral and written English.
• Must have knowledge of local establishments, businesses and the surrounding community in general.
• Must be able to drive automatic and manual vehicles.
• Must have a valid driver’s license.
• Must have a driving record that meets the needs of our insurance carrier.
• Must be able to see objects and people up close and at a distance.
• Must be able to grasp handles, carry bundles and lift packages.
• Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.