Bell Attendant - Part Time

About the role

Assists guests with luggage during arrival and departure, makes necessary deliveries to and pick ups from guest rooms, transports guest and hotel packages and parcels. Greets guests and escorts them to their rooms. Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.

Responsibilities

• Maintains proper records of deliveries and pick-ups.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Solves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.

Requirements

• Must be able to work all shifts including, AM's, PM's, weekends, and holidays.
• Requires oral proficiency in the English language.
• Bending to pick up or place luggage or boxes on cart.
• Pulling luggage carts with weight of up to 200 pounds. Cart may be pulled up to the length of a full city block.
• Lifts boxes of up to 100 pounds and carries them for up to 15 feet.
• Is mobile during 100% of shift.

Qualifications

Preferred Qualifications And Skills:

• Must be able to work all shifts including, AM's, PM's, weekends, and holidays.
• Requires oral proficiency in the English language.
• Bending to pick up or place luggage or boxes on cart.
• Pulling luggage carts with weight of up to 200 pounds. Cart may be pulled up to the length of a full city block.
• Lifts boxes of up to 100 pounds and carries them for up to 15 feet.
• Is mobile during 100% of shift.

Skills

• High level of hospitality and professionalism.
• Ability to accommodate special requests.
• Customer service skills.
• Knowledge of hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.

Benefits

• Complimentary Rooms Nights at Four Seasons.
• Exclusive discount and travel programs with Four Seasons.
• 401k plan with match.

Pay

TBD

Schedule

TBD

Benefits

• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Inclusive and diverse employee engagement events all year-round.

Visa Requirements

US work authorization is required.

Equal Opportunity, Affirmative Action Employer

Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

EEOC is The Law

To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf