Bell Attendant | Full Time

About the role

We are looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you'll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. At Hyatt, we believe our guests choose us because we genuinely care about their experience. We're dedicated to providing excellent service and creating moments that make a lasting impact.

Responsibilities

• Welcoming guests and providing exemplary service in lobby
• Offering assistance and delivery of luggage to and from guest room
• Unloading of luggage into and out of vehicle
• Assisting with luggage storage, package handling and delivery
• Amenity delivery and set up
• Assisting with restaurant and transportation recommendations
• Providing guest services upon request
• Ensuring guests are comfortable with accommodations and are familiar with room offerings and features
• Maintaining constant communication with the Front Office and Valet to ensure guests are escorted, and their luggage and personal items are transported to and from the guest rooms efficiently
• Serving as an ambassador in our lobby, providing thoughtful service and welcoming experience for our guests

Qualifications

• Must be 18 years of age or older
• Refined verbal communication skills
• Ability to effectively communicate in a fast-paced environment
• Physical stamina to lift moderate amounts of weight
• Ability to tolerate moderate amounts of walking
• Experience and a thorough understanding of bell stand service
• Must be able to work a flexible schedule; including overnight and afternoon shifts with weekend and holiday availability

Preferred qualifications

• Hotel experience preferred