BELFOR Contact Central - Call Center Agent

Essential Functions

• Independently and professionally respond to incoming emergency calls from customers, referrals from fire or police departments, and Third Party Programs.
• Aid customers with concerns and distribute all relevant data to field offices.
• Maintain a customer database to include detailed data entry into web-based third party applications.

Physical Requirements

• Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time).
• Sitting for extended periods of time.
• Manual dexterity needed for keyboarding and other repetitive tasks.
• The ability to bend, crouch, or stand as necessary.