Behavioral Health Tech

Role

Behavioral Health Tech

About the role

Eastern New Mexico Medical Center offers a supportive and structured care environment for individuals experiencing mental health or substance use disorders. The Behavioral Health Technician role is supervised by licensed healthcare professionals and involves direct patient care, therapeutic interventions, and monitoring patient behavior.

Responsibilities

• Provides direct patient care, assisting with daily activities, therapeutic interventions, and monitoring patient behavior, emotional state, and safety needs (every 15 minutes).
• Observes, documents, and reports patient behaviors, responses to interventions, and any changes in mental or physical status to the healthcare team.
• Affirms in implementing individualized treatment plans under the direction of behavioral health professionals, ensuring compliance with prescribed therapies and interventions.
• Engages patients in structured activities and therapeutic programming, encouraging participation in group discussions, skill-building exercises, and coping strategies.
• Responds effectively to crisis situations, de-escalating conflicts and implementing safety interventions in accordance with facility protocols.
• Safeguards a safe and therapeutic environment by following established safety procedures, conducting room checks, and preventing elopement or self-harm incidents.
• Aids in vital signs monitoring, specimen collection, and documentation of clinical data as required by facility guidelines.
• Collaborates with nurses, therapists, and other healthcare providers to support patient progress and address behavioral or medical concerns.
• Adheres to HIPAA, patient confidentiality, and professional boundaries, ensuring respectful and ethical interactions with all individuals.
• Educates patients on healthy coping mechanisms, emotional regulation, and daily living skills to promote recovery and independence.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of experience in a behavioral health, mental health, or healthcare setting required.
• Experience working with patients with psychiatric disorders, developmental disabilities, or substance use disorders preferred.
• Understanding of mental health disorders, crisis intervention techniques, and therapeutic approaches.
• Strong observation and documentation skills to accurately report patient behavior and responses to interventions.
• Ability to remain calm and professional in high-stress situations, using effective de-escalation and conflict-resolution skills.
• Strong interpersonal skills to engage, motivate, and support individuals with behavioral health needs.
• Knowledge of safety protocols, infection control practices, and patient rights regulations.
• Ability to work independently and collaboratively within a multidisciplinary team.

Skills and Abilities

• De-escalation training certification within 30 days of hire required.
• BCLS - Basic Life Support obtained within 30 days of hire required.
• Certified Behavioral Health Technician (CBHT) preferred.