Behavioral Health Tech

About the role

Join a team that’s changing lives. At Thrive Now Recovery Centers and our affiliated treatment centers, we are building something different—programs that deliver exceptional, person-centered care and restore hope for individuals, families, and communities impacted by substance use and mental health disorders. Our work is grounded in trauma-informed care, compassion, and integrity, and every team member plays a meaningful role in a client’s recovery journey.

Responsibilities

• Assist clients with daily living activities, recreation, community meetings, and scheduled appointments.
• Provide full orientation to all new clients, including rules, expectations, schedules, and facility layout.
• Review and support client participation in recovery activities; communicate observations to appropriate staff.
• Facilitate or co-facilitate psychoeducational, recovery, or skills-based groups under supervision.
• Aid clients experiencing emotional, social, or health-related crises and escalate appropriately.
• Support client vocational, recovery, and post-discharge goals as directed.
• Monitor clients to ensure safety, adherence to program expectations, and policy compliance.
• Conduct vital signs, urine drug screens, and breathalyzer tests per protocol; maintain chain-of-custody documentation.
• Assist in monitoring and maintaining client medications per site policy.
• Conduct scheduled safety checks, rounds, and environmental oversight.
• Ensure the facility complies with fire safety policies, visitor policies, and emergency procedures.
• Provide clerical support to the treatment team, including scheduling, documentation, and front desk operations.
• Support meal service, housekeeping oversight, and general facility organization.
• Maintain accurate progress notes, incident reports, and documentation within the EHR.
• Aid staff and leadership with program-related needs to ensure smooth day-to-day operations.
• Safely transport clients to appointments, recovery meetings, grocery stores, or approved community activities.
• Support client participation in external resources and community-based services.

Qualifications

• High school diploma or equivalent.
• At least 21 years of age.
• Current CPR/First Aid certification or ability to obtain within 30 days.
• Valid driver’s license required.
• Ability to pass background checks and motor vehicle screening.
• Bachelor’s degree in human services, or related field, preferred.
• One to two years of experience in addiction treatment, behavioral health, or residential services.
• CNA and/or QMA experience or knowledge preferred.
• Experience or knowledge of 12-Step programs, peer recovery principles, or dual diagnosis treatment.
• Personal or professional experience with recovery (minimum 2 years sustained recovery if applicable).