Behavioral Health Tech - ACT

About the Role

This position is responsible for providing direct and supportive care to clients within the Assertive Community Treatment (ACT) program. ACT is a community-based mobile mental health treatment, rehabilitation, and support team serving adults with serious behavioral health and substance abuse illnesses. Individuals served by the ACT team are typically those for whom traditional mental health services have been ineffective or inadequate. Work hours require flexibility, including day, evening, weekend, and holiday coverage to address specific client needs.

Responsibilities

• Serves as a member of the ACT team, attending all designated meetings.
• Provides direct care to ACT consumers, including:
  • Case management functions
  • Crisis de-escalation
  • Transportation
  • Personal care and Activities of Daily Living (ADLs) when necessary
• Provides supportive counseling services in individual and group formats within the scope of training and competencies.
• Facilitates social and recreational activities.
• Administers medication after completing appropriate training.
• Documents all service activities, including collateral contacts, in a complete, accurate, and timely manner according to DHHR licensing regulations and Westbrook policy.
• Participates in the on-call schedule as a member of the team.
• Monitors clients' safety needs, including physical, medical, behavioral, and psychiatric concerns.
• Assists with the Continuous Quality Improvement Program.
• Maintains attendance consistent with Westbrook Health Services policy.
• Works with staff, clients, and others in a professional, ethical, and respectful manner.
• Ensures a safe environment for staff, consumers, and associates by following Westbrook’s safety policies.

Requirements

• High School Diploma or GED
• Pass a Criminal Investigation Bureau (CIB) background check
• Valid Driver’s License
• Current Auto Insurance

Benefits

Westbrook Health Services provides a comprehensive, low-cost benefits package to all full-time employees, including:

• Medical, dental, and vision insurance
• Life, short- and long-term disability, critical illness, and accident insurance
• Pet insurance coverage options
• Paid time-off, paid holidays, and paid training