Behavioral Health Specialist

About the role

Behavioral Health Specialists provide compassionate, paraprofessional support to individuals experiencing mental health and/or substance use challenges in a recovery-oriented, person-centered environment.

Responsibilities

• Daily living support and independent living skills coaching
• Crisis and safety support, including de-escalation techniques and following crisis protocols
• Client engagement and skills coaching through psychoeducational groups
• Maintenance of clean, organized, and safe environments
• Documentation and communication with clinical team members
• Assistance with medication routines and adherence to medical and behavioral health appointments
• Participation in required trainings, drills, and quality improvement activities

Requirements

• High School Diploma or equivalent
• Minimum of 21 years of age
• A valid driver's license, reliable means of transportation, and proof of automobile insurance

Qualifications

• Knowledge of mental health and substance use conditions, recovery principles, and social determinants of health
• Awareness of trauma-informed care, harm reduction, and person-centered practices
• Skills in clear, compassionate verbal and written communication; active listening; professional boundaries; de-escalation; motivational approaches to building skills and confidence; group facilitation basics; organization and documentation; teamwork
• Ability to work in 24/7 settings including nights, weekends, and holidays; adapt to changing priorities and client needs; assist with physical tasks such as standing, walking, and light cleaning; help with safe transportation; maintain confidentiality and professional boundaries; use sound judgment to escalate concerns to clinical staff; build trust with diverse populations; demonstrate empathy, cultural humility, and non-judgment

Benefits

• Generous time off: vacation, sick, personal, and holiday leave
• Wellness benefits: every other Friday off (paid), employee assistance program (EAP), and fitness reimbursement
• Insurance: health, dental, vision, flex spending accounts (healthcare and dependent care), and additional life insurance
• Retirement: 401(k) and Roth retirement plans
• Professional growth: tuition assistance and continuing education opportunities
• Loan forgiveness: eligible through the National Health Service Corps (NHSC)