Behavioral Health Office Administrator

About the role

We are excited to announce new opportunities in Amarillo for a Behavioral Health Office Administrator. This role is ideal for someone who is organized, professional, compassionate, and ready to support a team that makes a meaningful impact in the lives of patients and families.

Responsibilities

• Greet and assist patients, families, providers, and visitors in a professional and welcoming manner.
• Manage front office operations, scheduling, phone calls, messages, and administrative workflows.
• Support patient intake, documentation, records management, and appointment coordination.
• Absorb insurance, referrals, authorizations, and other administrative healthcare processes.
• Maintain accurate and confidential patient information in accordance with privacy and compliance standards.
• Cook up communication between clinical staff, patients, and internal departments.
• Help ensure the office remains organized, efficient, and patient-focused.
• Support leadership with daily administrative needs and special projects as assigned.

Requirements

• Professional, dependable, and highly organized.
• Compassionate and comfortable working in a behavioral health setting.
• Skilled in customer service, communication, and problem-solving.
• Able to manage confidential information with discretion.
• Comfortable using office systems, electronic records, scheduling tools, and Microsoft Office or similar programs.
• Able to work independently while also supporting a collaborative team environment.
• Experienced in healthcare administration, behavioral health, medical office support, or front desk operations preferred.