Behavioral Health Office Administrator

McHur Care is seeking an organized, professional, and compassionate Behavioral Health Office Administrator to support our El Paso office. Fluency in both spoken and written Spanish and English is highly valued. This role regularly supports Spanish-speaking patients and families, so candidates must be able to communicate clearly by phone, in person, and in writing in both languages. You will help manage the office’s day-to-day administrative operations while supporting patients, providers, and internal team members. This position is ideal for someone who enjoys helping others, keeping operations organized, and creating a welcoming experience for every patient and family. What You’ll Do Welcome and assist patients, families, providers, and visitors with professionalism and compassion. Communicate with English- and Spanish-speaking patients and families about scheduling, intake requirements, paperwork, and other administrative needs. Manage front office operations, including scheduling, phone calls, messages, and daily administrative workflows. Support patient intake, documentation, records management, and appointment coordination. Assist with insurance, referrals, authorizations, and other healthcare administrative processes. Maintain accurate and confidential patient information in accordance with privacy and compliance standards. Coordinate communication between clinical staff, patients, families, and internal departments. Help keep the El Paso office organized, efficient, and patient-focused. Support leadership with reporting, administrative needs, and special projects as assigned. The Ideal Candidate Is Fluent in spoken and written Spanish and English, with the ability to explain administrative processes, answer questions, and write clear, professional messages in both languages. Professional, dependable, and highly organized. Compassionate and comfortable supporting patients and families in a behavioral health setting. Skilled in customer service, communication, and problem-solving. Able to handle confidential information with care and discretion. Comfortable using electronic records, scheduling tools, office systems, and Microsoft Office or similar programs. Able to balance multiple priorities in a busy office environment. Experience in healthcare administration, behavioral health, medical office support, or front desk operations is preferred. Why Join Our El Paso Office? Join a growing behavioral health team serving the El Paso community. Your communication skills and attention to detail will help patients and families feel welcomed, informed, and supported while giving our clinical team the administrative support needed to provide excellent care.