Behavioral Health Nurse Manager

JOB SUMMARY

The Behavioral Health Unit Manager shares responsibility for the overall operations, coordination of patient flow and services delivered to patients in the Behavioral Health Unit under the supervision of the Chief Nursing Officer. This role involves overseeing and collaborating with the multi-disciplinary team to support the organizational and departmental mission, vision, values, and goals. Key responsibilities include staff management, departmental management, creating a professional and supportive practice environment, modeling patient safety, patient advocacy, teamwork, respect, and efficiency. The Unit Manager also creates and sustains a valued, cohesive, collaborative, and consistently engaged team, providing innovative and progressive mental health services both inpatient and with a community-based approach. They work with the CNO and the Behavioral Health Psychosocial Services Supervisor to support the organization's strategic plan through business planning and resource management decisions.

• Development and maintenance of a high-quality treatment program
• Strategic planning
• Budget preparation
• Performance reviews
• Quality improvement programs
• Professional developmental programs for staff
• Preparation and maintenance of regulatory and accreditation requirements

Necessary DIRECTOR skills and Aptitudes

• Exhibits a positive attitude and empathy towards others
• Able to be flexible and adapt to multiple and changing priorities
• Effective interpersonal skills
• Able to effectively communicate both verbally and in writing
• Able to manage conflict ensuring everyone is heard and respected while negotiating a mutually beneficial solution
• Able to maintain confidentiality and promote trust
• Willingness to serve key constituents, including patients, coworkers, peers, other leaders, and physicians
• Open to customer feedback and acknowledgement of mistakes
• Able to collaborate within department and with other departments
• Able to problem solve, be creative, and think “outside of the box”
• Values integrity above all else, communicates ideas openly and directly, and welcomes openness and honesty from others
• Able to follow through to foster the growth and development of staff and self
• Able to provide clear feedback, coach, mentor, lead, and provide positive reinforcement
• Able to inspire, motivate, and build a strong team
• Able to obtain and maintain regulatory compliance and quality
• Able to be a change agent through process improvement, innovation, staying current with healthcare practices, and just culture

KNOWLEDGE/EXPERIENCE

• Minimum 5 years of management/leadership experience in Behavioral Health setting is required
• Demonstrates progressive leadership abilities through team building, mentoring, and coaching
• Experience with EPIC preferred

EDUCATION

• BSN Required
• Post Graduate Degree preferred

LICENSE/CERTIFICATION/REGISTRY

• BLS required
• Secure certification or equivalent required
• Mental Health First Aid certification required
• RN Licensure in state of Montana required