Behavioral Health Nurse Manager
Reports to: Director of Nursing
About the Role
The Behavioral Health Nurse Manager provides clinical, operational, and administrative oversight of nursing services within the Behavioral Health Department across five outpatient locations. This role leads a team of three registered nurses and five medical assistants, ensuring the delivery of safe, high-quality, patient-centered care for both adult and pediatric populations. The Nurse Manager oversees nursing operations supporting outpatient psychiatry, Transcranial Magnetic Stimulation (TMS), and Spravato® (esketamine) treatment services, while ensuring compliance with federal, state, HRSA, DEA, REMS, and organizational standards. The position promotes continuous quality improvement and interdisciplinary collaboration.
Responsibilities
Clinical Leadership
- Provide clinical leadership and oversight for behavioral health nursing and medical assistant services across five clinical locations.
- Ensure safe, evidence-based practice for pediatric and adult behavioral health patients.
- Develop and maintain workflows that promote efficiency, quality, and patient safety.
- Support integrated care between behavioral health, primary care, pharmacy, and specialty services.
- Monitor and audit nursing documentation for completeness, quality, and regulatory compliance.
- Serve as a clinical resource for complex patient care issues.
- Participate in the development and implementation of nursing protocols, standing orders, and clinical procedures.
Staff Leadership
- Supervise, coach, mentor, and evaluate three registered nurses and five medical assistants.
- Responsibilities include recruitment, onboarding, orientation, and competency validation.
- Conduct annual performance evaluations and corrective action as needed.
- Manage scheduling, staffing, employee engagement, and retention.
- Promote teamwork, accountability, and a culture of respect and continuous learning.
Program Oversight
Transcranial Magnetic Stimulation (TMS)- Ensure appropriate patient screening and treatment workflow compliance.
- Coordinate equipment maintenance and staff competency.
- Maintain documentation standards and quality monitoring.
- Serve as nursing lead for the Spravato clinic, ensuring compliance with FDA REMS Program requirements and DEA regulations.
- Oversee medication storage, security, observation, and monitoring requirements.
- Provide patient education and maintain documentation standards.
- Ensure emergency preparedness and staff competency validation.
Operational Management
- Coordinate nursing coverage across five clinic locations.
- Monitor staffing needs and productivity.
- Collaborate with behavioral health leadership on operational planning.
- Oversee clinical supply management.
- Participate in emergency preparedness planning.
Requirements
Education and Licensure
- Graduate of an accredited school of nursing (RN or LPN).
- Current unrestricted Massachusetts nursing license.
Experience
- Minimum five years of progressive nursing experience.
- Preferred three years of leadership or supervisory experience.
- Experience in behavioral health or psychiatric nursing.