Behavioral Health Navigator
About the role
Progressive Community Health Centers is seeking an experienced professional to serve as a Behavioral Health Navigator at our Lisbon Avenue Health Centers. This position does not require working late nights, no holidays, and no weekends.
About us
Founded in 1999, Progressive Community Health Centers is an independent non-profit organization that operates four clinic locations in Milwaukee, Wisconsin. More than 100 employees support our agency's mission to improve the health and quality of life of the community by providing culturally competent services that address identified needs. We provide high-quality, comprehensive care to roughly 16,000 patients annually, the majority of whom are low-income. No one is ever turned away from our clinics based on insurance status or ability to pay. We value a patient-centered philosophy and provide a range of services that include family medicine, internal medicine, women's health, urgent care, dental, radiology and integrated behavioral health. We also offer supportive services such as Case Management, Health Education, and Benefits Enrollment.
Responsibilities
- Implementing care plans designed by social workers to address patients' identified needs, resources, and goals
- Educating patients and their families about available options
- Prioritizing cases based on urgency
- Effectively utilizing community resources
- Promoting patient self-management and independence by assisting with essential services such as transportation and housing
- Maintaining accurate documentation
- Participating in departmental meetings
- Fostering collaborative teamwork while adhering to organizational policies and ethical standards
- Providing coordinated, patient-centered support that ensures timely, effective, and seamless delivery of care
- Participating in departmental and organizational committees as applicable
- Equipping patients and team members with the knowledge, resources, and guidance needed to confidently participate in care and decision-making
- Implementing the plan developed by the Social Worker that addresses the patient's identified needs, issues, resources, and care goals
- Determining the choices available to individual patients
Qualifications
- Strong communication skills
- Cultural competency
- Ability to work independently and as part of a team
- Knowledge of federal and state regulations, particularly regarding patient confidentiality and HIPAA
Schedule
Monday - Friday, 8 a.m. - 5 p.m.