Behavioral Health Navigator

Additional Information About The Role

Shift information: This is a weekend option night shift position. 36 hours a week. The hours are Saturday/Sunday/Monday from 1800-0630. A weekend option position means that the employee will sign an annual contract that they are weekend option, and they are only allowed to take two weekends off from Jan-Jun and two weekends off from Jul-Dec. They must work 24 hours between 1900 on Friday and 0700 on Monday. If they do not, they will lose their weekend option pay for the weekend. Weekend option pay is 50% over their base pay.

Type of Clients

This position supports our QMHP/(Virtual Licensed Intake Specialists) in the Behavioral Health Intervention Services department. QMHPs complete assessments and evaluate patients in crisis across 13 BJC facilities and Behavioral Health Navigators are the gatekeepers to get mental health patients assessed.

Ideal Skill Set

• Good communication skills
• Strong technology skills
• Able to handle multiple tasks
• Competency in Microsoft 365

Job Responsibilities

• Navigate new client consults
• Calling outside facilities for bed availability
• Faxing charts to potential facilities
• Updating telepsychiatry spreadsheet and ensuring accuracy
• Attending St. Louis Children’s Hospital meetings and Telepsychiatry meetings if working during those hours
• Constant communication with team and keeping our BJC facilities updated on status of patients
• Strong customer and follow-up skills required

Overview

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.

Role Purpose

The Behavioral Health Navigator is responsible for coordinating services for mental health patients. This position facilitates the linkage of the patient to a qualified mental health professional, who will evaluate and determine the needs of the patient. This position also assists patients and families to identify the various resources and services available in the local community.

Responsibilities

• Initiates contact and works with various caregivers & facilities to determine their capacity for placement of mental health patients.
• Ensures that general information about care facilities and various community resources (i.e., contact information, location, number of beds, etc.) is accurate and readily available.
• Captures and updates electronic medical records (EMR) and associated documentation related to the patient.
• Prepares faxes, manages workflows, and performs various administrative duties.

Minimum Requirements

• Education: High School Diploma or GED
• Experience: 2-5 years supervisor experience preferred, no experience required

Benefits And Legal Statement

BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date

Disability insurance* paid for by BJC

Annual 4% BJC Automatic Retirement Contribution

401(k) plan with BJC match

Tuition Assistance available on first day

BJC Institute for Learning and Development

Health Care and Dependent Care Flexible Spending Accounts

Paid Time Off benefit combines vacation, sick days, holidays and personal time

Adoption assistance

To Learn More, Go To Our Benefits Summary

Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer