Behavioral Health Case Manager/ TBS Specialist

Description

Are you looking to join a company that makes a difference? Do you want to be part of an organization with a commitment to an inclusive and supportive culture? Do you enjoy company-wide staff events with opportunities for team building and getting to know your co-workers? Join our team of compassionate, empathetic, and dedicated staff!

We value our team members and provide an excellent total rewards package of benefits and perks designed to be customizable to your specific needs.

Total Rewards Package

• Inclusive Culture with a Team Atmosphere
• Collaborative environment dedicated to clinical excellence
• Company-Wide All Staff Events - have fun while Teambuilding
• Wellness Programs and Activities
• Up to 41 days off per year (32 days of paid time off plus 9 paid holidays)
• Paid Bereavement Leave
• Paid Jury Duty Time
• Parental Leave
• Company Supported Continuing Education & Certification
• PPO & HDHP Health Plan Options
• Flexible Dental & Vision Plan Options
• Company funded Health Savings Account
• Company-Sponsored FSA and DSA Tax Savings Accounts
• 100% Company Paid EAP Emotional Well-Being Support
• 100% Company Paid Life Insurance and AD&D
• 100% Company Paid Short-Term Disability Insurance
• 100% Company Paid Long-Term Disability Insurance
• Added Value Benefits including: Critical Illness Plans for Employee and Family, Accident Plans for Employee and Family, Identity Theft Plans for Employee and Family, Pet Insurance, Short-Term Disability Plan, Whole and Term Voluntary Life Plans for Employee and Family, Voluntary AD&D Plans for Employee and Family
• 403(b) Retirement Plan with Company Match
• Access to Personal Financial Advisor
• Generous Team Member Referral Bonus Program
• Licenses and Certifications Reimbursement
• Tuition Reimbursement
• Travel Expense Reimbursement
• On-Site Pharmacy
• Casual Dress Code
• Shift Differentials and On-Call Stipends

Position Purpose and Objectives

Provides a wide range of direct and indirect case management services to clients with severe and persistent mental illness, including assessment of strengths, abilities, needs, desires, preferences, referrals and coordination of services. Services are provided in the office, home, and various locations in the community.

Essential Job Functions

• Provides/Coordinates crisis intervention as needed with individuals, families, and groups.
• Affords assistance to clients with effective response to or avoidance of triggers that would risk their ability to remain in a community setting.
• Collaborates as appropriate and coordinates care with social service providers, medical care providers, family members, landlords, and other Riveon Mental Health and Recovery staff associated with client's treatment plan.
• With clients' participation, implements ITPs to support their optimal functioning in the least restrictive environment in additional settings, services, and levels of care.
• Develops and provides solution focused interventions and emotional and behavioral management from evidence-based treatments.
• Identifies strategies or treatment options related to each client's mental illness.
• Affords assistance to clients with linking to additional resources, developing coping strategies, establishing a support network, and enhancing personal relationships.
• Ensures that follow up care is provided in an appropriate and timely manner according to medical necessity.
• Participates actively in the Quality and Utilization Management functions, including aspects of care, peer review, client satisfaction, utilization review, standards of care, record review, and outcome indicators.
• Able to demonstrate high standards of organization in order to complete all functions of the TBS Specialist position.
• Provides education, support to families, individuals, community and consultative services to clients, groups and other service providers in a context that assures clients’ rights to confidentiality.
• Completes all necessary documentation to service delivery.
• Completes outcomes within the time-guidelines of their due dates (initial, 6 months and annual).
• Maintains required productivity expectation.
• Attends required staff meetings.
• Reacts to change and stress productively.
• Gets along with others and works as a team.
• Performs related administrative duties and special projects.
• Maintains proper/professional boundaries with others.
• Accepts/Applies instructions and supervision.
• Has / Maintains a good on-time and attendance record.
• Performs other duties as assigned.

Requirements/Knowledge, Skills, and Abilities Required

• A working knowledge of Riveon Mental Health and Recovery Policy and Procedures, including sensitivity and adherence to clients’ rights, confidentiality, and health and safety issues.
• Exhibits sensitivity to different cultures.

Working Conditions

• The work is provided in a variety of venues and locations including in the office, in client homes, out in various community locations and businesses.
• Because of the variety of environments and physical conditions that will be encountered, this individual must be able to successfully interact and navigate in all types of facilities and weather conditions.
• This includes being able to walk, climb stairs, navigate changing surface conditions including wet, slippery, and icy grounds, and function in the proximity of electrical appliances, open flames and in areas with poor air quality including potentially smoke-filled rooms.
• This individual may periodically be required to lift and/or carry up to 10 pounds.
• Must be able to physically interact with client and others in emergency situations to prevent harm to client and others.
• The individual in this position must be able to communicate clearly both verbally and in writing.
• Due to the extensive computer work this individual must be able to sit for extended periods of time and operate required equipment.