Behavioral Health Case Manager I - Richmond, VA

Work Location

This role enables associates to work virtually full‑time, with required in‑person training sessions for onboarding and skill development. Alternate locations may be considered for candidates who reside within a reasonable commuting distance from an office. Candidates must be independently licensed and residing in Virginia and may conduct in‑person visits with members as needed.

Primary Duties

• Use appropriate screening criteria, knowledge, and clinical judgment to assess member needs.
• Conduct assessments to identify individual needs and develop care plans that address identified objectives and goals.
• Monitor and evaluate the effectiveness of care plans and modify them as needed.
• Support member access to appropriate, quality, and cost‑effective care.
• Coordinate with internal and external resources to meet members’ identified needs and collaborate with providers.

Minimum Requirements

• MA/MS in social work, counseling, or a related behavioral health field, or a degree in nursing.
• Minimum of 3 years clinical experience in social work counseling with a broad range of experience treating complex psychiatric and substance‑use disorders, or an equivalent combination of education and experience.
• Current active unrestricted license to practice in the applicable state (e.g., RN, LCSW, LPC, LMFT, or Clinical Psychologist) within the scope of licensure.

Preferred Qualifications, Skills, and Experiences

• Experience in case management and telephonic and/or in‑person coaching with members who have complex psychiatric, substance‑use, or medical disorders.
• For government business, licensure such as LAPC or LAMFT (as allowed by state law) is also acceptable, along with any other applicable state or federal requirements.

Pay

Salary range for this position: $64,240 – $96,360. Compensation may vary based on geographic location, work experience, education, skill level, and market considerations.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase plan.
• 401(k) contribution with company match.
• Merit increases, paid holidays, and paid time off.
• Medical, dental, and vision coverage.
• Short‑ and long‑term disability benefits.
• Life insurance.
• Wellness programs and financial education resources.

Company Overview

Elevance Health is a health company dedicated to improving lives and communities while simplifying healthcare. As a Fortune 25 company with a longstanding history in the industry, Elevance Health seeks leaders at all levels who are passionate about making an impact on members and the communities they serve.