Behavioral Health Case Manager I

Location

Must be within the state of Virginia; Norfolk and Richmond, VA preferred. This role enables associates to work virtually full‑time, with the exception of required in‑person training sessions.

Schedule

Monday – Friday, 8:00 am – 5:00 pm EST.

Responsibilities

• Use appropriate screening criteria and clinical judgment to assess member needs.
• Conduct assessments to identify individual needs and develop care plans that address identified objectives and goals.
• Monitor and evaluate the effectiveness of care plans and modify them as needed.
• Support member access to quality, cost‑effective care.
• Coordinate with internal and external resources to meet members’ needs and collaborate with providers.

Minimum Requirements

• MA/MS in social work, counseling, or a related behavioral health field, or a degree in nursing.
• Minimum of 3 years clinical experience in social work counseling with complex psychiatric and substance‑use disorder treatment, or an equivalent combination of education and experience.
• Current active unrestricted license appropriate to state law and scope of practice (e.g., RN, LCSW, LMHC, LICSW, LPC, LMFT, LMSW, or Clinical Psychologist).

Preferred Skills, Capabilities, and Requirements

• Experience in case management and telephonic or in‑person coaching for members with complex psychiatric, substance‑use, or medical disorders.
• For Government business, LAPC/LAMFT licensure (as allowed by state law) is acceptable in addition to other licensure.
• For associates working in Puerto Rico in member‑ or patient‑facing roles, a current PR health certificate and a current PR Law 300 certificate are required.

Pay

Salary range: $64,240.00 – $96,360.00.

Benefits

Elevance Health offers a comprehensive benefits package that includes incentive and recognition programs, equity stock purchase, 401(k) with match, merit increases, paid holidays, paid time off, medical, dental, vision, short‑ and long‑term disability, life insurance, wellness programs, and financial education resources (subject to eligibility requirements).