Behavioral Health Care Manager (Job Posting)

Essential Functions And Responsibilities

• Provides practical help and support, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance, training, and supervision to help consumers obtain the necessities of daily living including medical and dental health care; legal and advocacy services; financial support such as entitlements (e.g., adult foster care, paid roommates, meals brought in for those who need it); money-management services (e.g., payeeships); and transportation
• Participates in disposition/treatment team meetings, providing the information is pertinent to the treatment of the consumer
• Aids in developing, writing, implementing, evaluating, and revising overall Service Plan goals and objectives
• Coordinates approved services, facilitates communication between various service providers with DHS or other referral sources; advocates on behalf of each consumer to ensure that treatment and reintegration plans are being followed, and assists the consumer, family, and referral source in arranging follow up support services
• Edifies and supports consumers’ families
• Aids each consumer in having Primary Care services and supports consumers to have and effectively use a personal physician and dentist. Assists consumers in learning self-management skills for their physical health concerns. Addresses and reminds consumers of preventive care as recommended by their physician
• Maintains core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of treatment
• Completes all paper work assignments and prior authorizations, including but not limited to Service plans, Consumer Assessment Records and daily progress notes within designated time frame
• Documents consumer progress to maintain a permanent record of consumer activity according to established methods and procedures
• Provides ongoing assessment of consumers’ mental illness symptoms and consumers’ response to treatment. Makes appropriate changes in treatment plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which puts consumers at risk (e.g., suicidality)

Qualifications

• Certified as a Behavioral Health Case Manager II (BHCM II)
• Or meet one of the following parameters:
• Bachelor's or Master’s degree in a Behavioral Health field
• RN with Behavioral Health Experience
• Bachelor's or Master’s degree in any field and 6 months of Behavioral Health experience
• Bachelor's or Master’s degree in any field and 12 months of Behavioral Health experience
• HS Diploma or equivalent and 36 months of Behavioral Health experience
• Bilingual preferred
• General skill in exercising independent judgment, tact, patience, and understanding; maintaining effective working relationships and strategic alliances with consumers, other staff, the community and other non-profit organizations
• Completes all in-service and external training requirements
• Basic computer skills
• Two or more years experience working with community services and health agencies as well as working with low income and minority consumers with understanding of cultural diversity preferred
• Commitment to the mission of Red Rock BHS

Physical Requirements

• Must have the ability to stand or sit for long periods of time
• Must have the ability to lift, push, or pull a minimum of 25 pounds
• Ability to travel locally approximately 10% of the time
• Ability to use telephone, PC, fax machine, copy machine, and printer