Behavioral Health Care Coordinator

Responsibilities

• Engaging and collaborating with facility staff, including Executive Directors, Directors of Nursing, case managers, social workers, staff developers, admissions personnel, surveyors, and physicians.
• Facilitating the coordination of a variety of services, including Psychiatry, Therapy, and Neuropsychology (where available), to meet the needs of patients in the facilities.
• Aiding facilities in processing referrals and identifying residents who could benefit from psychiatric and therapy services.
• Coordinating the completion of consents and providing assistance when needed.
• Educating facility staff on Behavioral Health Solutions processes, addressing questions, and resolving concerns.
• Attending behavior management meetings with facility staff and coordinating MD attendance for facility meetings such as GDR and QAPI.
• Ensuring compliance with PASRR II requirements by working closely with both BHS and the facility.
• Scheduling in-services and educational sessions for facility staff.
• Facilitating Telehealth visits with clinicians as needed to enhance patient care.
• Collaborating with the Business Development team to support the facility onboarding process.

Qualifications

• An individual must be able to perform each essential duty satisfactorily.
• A minimum of a High School Diploma or GED, with some college education focused on behavioral health or psychology preferred.
• At least 3-5 years of experience working in skilled nursing facilities as a Licensed Social Worker, Support Staff, or Clinical Care Coordinator.
• Proficiency in using a PC, Windows environment, the Internet, and MS Office Applications such as Outlook, Word, and Excel.
• Experience with EHR software systems (Athena) is preferred.

Skills

• Familiarity with the survey process in skilled nursing facilities.
• Knowledge of behavioral/medical terminology, therapy, pharmacology, and related procedures.
• Strong organizational skills, including strong attention to detail, data-driven mindset, and proficiency in utilizing technology.
• Ability to multitask and thrive in a fast-paced environment with evolving opportunities.
• Effective critical thinking and problem-solving skills to address challenges in patient care coordination.
• Strong ability to build and maintain positive relationships with facilities, providers, and the supervisory team.
• Excellent written and verbal communication skills to interact effectively with various stakeholders.

Benefits

• Mileage reimbursement
• Competitive Earnings
• Hands-on and Virtual Training and Supervision
• Work-Life Balance
• PTO and Paid Holidays
• A comprehensive benefits package (Medical, Dental, Vision, Life, and more)
• 401k with 3% company match
• SNF, Administrative, Missoula, Montana, Healthcare Admin, Mental Healthcare, Behavioral