Beer Pourer

About the role

The Beer Pourer is responsible for the safe service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment.

Responsibilities

• Greet fans in a courteous manner while providing friendly and efficient service from portable draft, bottled, and specialty beer cart locations.
• Set up and break down portable locations, including stocking, counting inventory, restocking, and organizing.
• Serve alcohol only in a safe and responsible manner, adhering to state, federal and stadium alcohol regulations.
• Understand menu offerings, pricing, and communicate this to guests.
• Maintain a general knowledge of stadium and direct guests as needed.
• Keep work area clean and organized; adhere to health and safety standards.
• Appear in proper uniform when on the floor or at assigned area.
• Record any equipment failures and/or safety hazards to supervisor.
• Follow event pre-shift notes and provide service as described; check out with supervisor at the end of the shift.
• Complete special projects and assignments as assigned.

Skills and Qualifications

• Previous bar service experience required, including pouring draft beer and cocktail service.
• High volume experience preferred.
• Strong customer service skills.
• Enjoy working and interacting with a diverse group of people.
• Interpersonal communication and teamwork.
• Maintain a positive and professional demeanor at all times.
• Organized and attentive to detail.
• Ability to work a flexible schedule including weekdays, weekends, nights and late hours.
• Must be able to complete tasks that require a particular speed or productivity quota.
• Must be able to adhere to process protocol and apply established protocols in a timely manner.

Physical Demands

• Ability to stand for extended periods of time.
• Ability to lift, move, and carry up to 25 lbs; pull, reach, bend.
• May be required to reach upper levels of the stadium via walking inclined ramps.
• Must be able to work the full length of the game/event.
• Ability to work on main concourse, upper concourse, or plaza area as needed.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• Fast-paced environment.
• Densely populated on event days.
• The noise level in the work environment is usually loud.
• Position may require work in inclement weather to include heat, cold, rain, snow, and wind.

Certificates, Licenses, Registrations

• Must obtain a passing score on the TEAM Alcohol Safety Certification course.