Beauty Concierge - Village Pointe Rack

About the role

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment. A day in the life… Share your love of beauty trends and tell customers all about product knowledge. Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for. Keep the sales floor clean, and fill in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed. Defuse customer situations and provide resolution in a timely and effective manner. Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day.

Responsibilities

• Share your love of beauty trends and tell customers all about product knowledge
• Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for
• Keep the sales floor clean, and fill in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Defuse customer situations and provide resolution in a timely and effective manner
• Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day

Requirements

• Enthusiasm and a sense of adventure, see the glass as half full
• Accountability, initiative, and a high level of ownership
• Organizational skills, attention to detail, and ability to prioritize multiple tasks
• Solid math, verbal, and written communications skills
• Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling. Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Qualifications

• Calm head in a busy retail environment

Skills

• Customer service skills
• Product knowledge
• Inventory management
• Conflict resolution

Benefits

• Medical/Vision, Dental, Retirement
• Paid Time Off
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

Pay

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $16.45 - $17.15 Hourly

Additional Information

• Performance-based incentives/bonuses may be offered
• Eligible for 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more
• For Los Angeles or San Francisco applicants: Background checks conducted after conditional offer and consideration of qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance
• Legal notices and requirements specific to this job posting may apply

Contact Information

• To apply, log into Workday, click the Careers button and then click Find Jobs
• Applications are accepted on an ongoing basis