Beauty Concierge - Springfield Town Center Rack
About the role
The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment. A day in the life includes sharing your love of beauty trends and telling customers about product knowledge, keeping the customer experience quick, easy, and fun, and helping customers uncover great deals.
Responsibilities
- Keep the sales floor clean, filled, and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
- Defuse customer situations and provide resolution in a timely and effective manner
- Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day
Requirements
- Enthusiasm and a sense of adventure, with a positive outlook
- Accountability, initiative, and a high level of ownership
- Organizational skills, attention to detail, and ability to prioritize multiple tasks
- A calm head in a busy retail environment
- Solid math, verbal, and written communications skills
Physical Requirements
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing, and pulling. Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
Pay
The pay range for this position is $18.65 - $19.40 hourly.
Benefits
Nordstrom offers a variety of benefits to support employees and their families, including medical, vision, dental, retirement, and paid time away, as well as life insurance, disability, merchandise discounts, and EAP resources. This position may be eligible for performance-based incentives/bonuses. Benefits also include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more.