Beauty Associate (Retail) - Nashville

About the role

As a Retail Beauty Associate at Uncommon James, you are both a skincare expert and a sales driver. You are responsible for delivering personalized consultations while actively contributing to store sales goals and key performance metrics.

Key Responsibilities

• Consistently meet or exceed individual sales goals and beauty-specific KPIs, including: Sales Per Hour (SPH), Units Per Transaction (UPT), Conversion, Beauty attachment and routine-building
• Drive full routine sales through intentional consultations, add-ons, and cross-category selling
• Take ownership of personal performance and actively apply coaching feedback to improve results
• Deliver personalized, results-focused skincare consultations based on individual concerns and goals
• Confidently recommend products, routines, and regimens that drive both results and sales
• Demonstrate product usage, application techniques, and best practices to increase confidence and conversion
• Act as a brand ambassador by communicating Uncommon James's mission, ingredients, and product benefits
• Lead in-store demos, mini facials, and beauty-focused activations to drive traffic and sales
• Stay current on product launches, key ingredients, trends, and competitive landscape
• Maintain elevated visual standards within the beauty area, ensuring fixtures are stocked, clean, and on-brand
• Support inventory management including restocking, testers, and shrink prevention
• Process transactions efficiently while maintaining an elevated customer experience
• Contribute to a performance-driven, collaborative team culture
• Support store-wide goals, promotions, and selling events
• Participate in ongoing training, education, and sales contests

Qualifications

• Esthetician certification preferred but not required
• 1–2 years of beauty or skincare sales experience (retail, spa, or luxury preferred)
• Proven ability to sell and confidently recommend products
• Strong communication skills and comfort engaging customers
• Results-driven mindset with a passion for education and growth
• Flexible availability including evenings, weekends, and holidays