Beach Manager

About the Role

As the Beach Manager, you will shape and elevate the guest experience at one of Southwest Florida’s most unique coastal environments, Clam Pass. This role offers the opportunity to lead within a luxury resort setting undergoing enhancements and renovations, where innovation and service excellence are at the forefront. You will oversee all aspects of beach rentals and tram operations, ensuring seamless, high-end service delivery from arrival to departure. By developing your team, refining operational standards, and curating memorable moments, you will play a key role in defining what genuine, people-first hospitality looks like along our beachfront.

Responsibilities

• Lead daily beach and tram operations, ensuring safe, efficient, and elevated guest experiences
• Oversee beach rentals including chairs, umbrellas, cabanas, day beds, and equipment setup/maintenance
• Manage tram transportation to and from the resort and Clam Pass, ensuring timely and guest-focused service
• Train, coach, and develop team members to deliver luxury-level hospitality standards
• Create a welcoming, organized, and visually appealing beachfront environment
• Monitor staffing levels and scheduling to align with occupancy and demand
• Ensure compliance with safety protocols, environmental guidelines, and resort policies
• Collaborate with resort leadership on operational improvements and ongoing improvements
• Handle guest interactions and resolve concerns with professionalism and urgency
• Maintain cleanliness, organization, and presentation across all beach and tram areas
• Work collaboratively with all Recreation departments and serve as a cross-functional leader, stepping in to support or oversee other departments when their respective Manager is unavailable

Requirements

We are seeking an energetic and service-driven leader with a passion for hospitality and guest engagement. The ideal candidate has a strong understanding of resort or recreational operations and a proven ability to create and execute engaging programs for a diverse audience. Candidates should be confident, outgoing, connect with guests and create a fun, welcoming atmosphere. Strong leadership skills are essential, including the ability to motivate, develop, and manage a team in a fast-paced environment. The successful candidate will be highly organized, adaptable, and proactive, with excellent communication and problem-solving skills. A keen attention to detail and commitment to delivering exceptional guest experiences is critical. Management experience in resort recreation, beach or pool operations, or hospitality programming is preferred.

Benefits

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. We also provide attractive benefits and comprehensive training programs to ensure that employees have the skills and knowledge needed to excel in their roles.