BDC Representative

Duties and Responsibilities

• Generate Appointments.
• Adhere to attendance, punctuality, and workplace conduct standards
• Maintain detailed and accurate customer records in crm
• Meet daily/weekly call and appointment goals
• Uphold dealership professionalism, tone, and basic standards at all times
• Follow up with customers via phone, text, and email.
• Manage high volume of inbound and outbound service calls

Experience and Skills

• Previous BDC, Call center, customer service, or dealership experience preferred
• Strong communication and phone etiquette skills
• Positive attitude with willingness to learn and grow
• Comfortable working with CRM Systems and basic computer programs
• Ability to read and comprehend rules, regulations, policies, and procedures.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Vision insurance

Pay

Competitive compensation, including benefits such as health insurance, paid time off, and opportunities for career growth.

Schedule

• Day shift
• On and Off Weekends