BDC Automotive Sales
Cavender Auto Family · Norman, OK · 3 wk ago
Business DevelopmentFull-time
About Us
For over 80 years, the Cavender Auto Family has strived to offer the best dealership experience by proudly serving our community, employees, and customers. With 18+ dealerships across San Antonio, Austin, Lubbock, Midland, Oklahoma City, Columbus, and Weimer, Texas, and 2,300 employees, we believe in "Making Confidence Happen" (MCH) by acting with integrity, showing customers we care, taking ownership, bringing positive energy, and being subject matter experts. Veterans and Military spouses are encouraged to apply.
Benefits
- Medical, Dental, and Vision Insurance
- Pet insurance
- Paid Time Off
- Paid Maternity and Paternity Leave (Parental Leave)
- Company-paid $10,000 life insurance policy
- Employee discounts on Vehicles, Service, and Parts
- Professional growth and development training on a quarterly basis
Responsibilities
- Answer all customer calls promptly and professionally
- Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
- Make outbound calls following up with internet leads and unsold showroom traffic
- Handle inbound calls from sales customers
- Determine customer's primary concern and schedule the necessary appointment
- Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products, services, and needs of the dealerships
- Establish and maintain great customer relationships that encourage repeat and referral business
- Work as a team player and uphold the company's standards of professionalism and integrity
Requirements
- High School Diploma/GED is required
- Successfully complete MVR, background check, and pre-employment drug test
- Valid driver's license
- Some Internet Sales Experience