Bartender | Part-Time | The National
Oak View Group · Richmond, VA · 3 wk ago
ManagementPart-time
Responsibilities
- Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
- Follow the bar pre-shift notes and bar menus and provide service as described.
- Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
- Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests.
- Pour drinks responsibly in accordance with company standards for serving size.
- Check guest’s ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
- Communicate a cut-off to a guest as required.
- Listening and responding to any customer requests or concerns.
- Bartenders are expected to de-escalate intoxicated guest situations.
- If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
- Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
- Request additional products or restock products as required.
- Handle cash accurately; be responsible for issuing bank at the corresponding bar.
- Maintains a clean and sanitary work station at all times.
- Ensures bar equipment is clean & well maintained.
- Other duties as assigned, such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler
Qualifications
- Six months or more experience bartending.
- Alcohol Compliance Certification (required).
- Accurate cash handling skills.
- Ability to prioritize tasks in a fast-paced environment.
- Ability to be self-directed while working in a team-oriented environment.
- Excellent interpersonal and communication skills.
- Ability to work a flexible schedule, including nights, weekends, and long hours.
- Bartending school preferred
Benefits
- 401(k) Savings Plan
- 401(k) matching