Bartender - Part Time (Jack Binion's Steakhouse)
Caesars Entertainment · Council Bluffs, IA · 2 mo ago
On-siteManagementPart-time
About Us
Jack Binion's Steakhouse is an elegant, mouth-watering culinary treasure with a distinctive menu of extraordinary appetizers, steaks, seafood, and other house specialties. Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn—all part of Caesars Entertainment’s expansive portfolio—are dedicated to bringing the best talent to the Empire. We prioritize excellent service, inspired by the company’s Mission, Vision, and Values, and strive for greatness every day. Our properties offer premier gaming experiences, two hotels with varied amenities, and convention, meeting, and entertainment spaces for events of all sizes.
Responsibilities
- Provide prompt, courteous beverage refreshment service to guests.
- Deliver a great experience for every guest through courteous interaction.
- Stay informed of continually changing promotional beverages, events, and services.
- Maintain integrity of all financial controls and responsibilities.
- Monitor guest consumption of alcohol and intervene as needed according to guidelines.
- Serve as an ambassador of goodwill at customer and public relations functions; appear in publicity photos.
- Promote casino events and programs.
- Provide personalized service and use the guest’s name.
- Resolve service problems according to guidelines.
- Provide fast, friendly, professional beverage service to guests and servers.
- Prepare and pour drink orders with proper portions and ingredients according to recipe; communicate with beverage servers and present drinks to guests or servers as required.
- Slice and pit fruit as required.
- Operate and maintain all equipment and utensils in accordance with established guidelines and safety procedures.
- Operate a cash register/POS system, ring up proper amounts, and provide correct change to guests or servers.
- Account for all cash, charge, and complimentary sales according to established procedures; maintain integrity of all financial controls.
- Maintain a clean and stocked workstation in accordance with established health and safety guidelines.
Qualifications
- Ability to work in a team environment and under stress as business volume increases.
- High school diploma or equivalent preferred.
- Mathematical ability, including adding, subtracting, counting money, and making correct change.
- Ability to stand and walk for 8- to 10-hour shifts.
- Read, write legibly, understand, and speak English.
- Excellent customer service and communication skills.
- Knowledge of cocktail ingredients and proper mixing and pouring techniques.
- Must be physically mobile with reasonable accommodation.
- Must be able to lift and carry up to 75 lbs (liquor stock, beer cases/kegs).
- Must be able to reach above and below the shoulder, grip small items (e.g., pens, money, garnishes), bend, stoop, and twist while preparing cocktails.
- Able to use hand motions when preparing and pouring drinks and when cleaning and wiping bar areas.
- Able to work in constricting areas.
- Must be able to respond to visual and oral cues.
- Must be flexible with schedule, including nights, weekends, and holidays.
- Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds, and air quality.