Bartender - Part Time (Guy Fieri's Kitchen and Bar)

About the role

Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company’s Mission, Vision, and Values and why we strive for greatness each and every day.

Responsibilities

• Providing prompt, courteous beverage refreshment service to guests
• Providing a great experience for every guest every time through courteous interaction
• Keeping informed of continually changing promotional beverages, events and services
• Maintaining integrity of all financial controls and responsibilities
• Monitoring guest consumption of alcohol and intervening as needed according to guidelines
• Serving as ambassador of goodwill while working and at customer and public relations functions; appearing in publicity photos
• Promoting casino events and programs
• Providing personalized service and using guest name
• Resolving service problems according to guidelines
• Providing fast, friendly, professional beverage service to guests and servers
• Serving as a bartender, preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with beverage servers, and presenting drinks to guests or servers as required
• Slicing and pitting fruit as required
• Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures
• Operating a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change
• Accounting for all cash, charge and complimentary sales according to established procedure; maintaining integrity of all financial controls and responsibilities
• Maintaining a clean and stocked workstation in accordance with established health and safety guidelines

Qualifications

• Ability to work in a team environment and under stress as the volume of business increases
• High School Diploma or equivalent preferred
• Mathematical ability including the ability to add and subtract - count money and change correctly
• Able to read, write legibly, understand and speak English
• Excellent customer service/communication skills
• Knows cocktail ingredients and proper mixing and pouring techniques
• Must be physically mobile with reasonable accommodation
• Must be able to lift and carry up to 75 lbs. (liquor stock, beer cases/kegs)
• Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails
• Able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas
• Able to work in constricting areas
• Able to respond to visual and oral cues
• Flexible with schedule; including nights, weekends, and holidays as required
• Able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality