Barista - Temporary

About the Role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right beverages and café items. You are also essential in maintaining the attractive presentation and efficient operation of the Café.

Responsibilities

• Unpack and stock deliveries, tidy the bakes case, and maintain the dining area.
• Operate registers quickly and efficiently to provide professional customer service.
• Master operational competencies, including:
  • Using varied technology (registers, computers, tablets, programs, and tools) comfortably and efficiently.
  • Developing merchandising skills to maintain café presentation and cleanliness.
  • Running a register competently to serve customers quickly and reliably.
  • Supporting the receiving, unpacking, and stocking of deliveries.
  • Preparing food and drinks accurately using recipe guides, product spec sheets, and other tools.
  • Maintaining café cleanliness through daily and weekly cleaning tasks.
  • Following First In First Out (FIFO) practices and correctly dating products.
  • Supporting the bookfloor team when needed.
  • Understanding loss prevention procedures and de-escalation techniques.
• Engage in physical activities, including prolonged standing, repetitive bending, lifting, and walking.
• Collaborate with the wider team and potentially work in other stores if needed.
• Develop expertise in café products (beverages, bakery, savory options, and gifting) to maintain presentation and support sales objectives.
• Make effective food and beverage customization recommendations to customers.
• Use café training tools and follow safety, hygiene, and sanitation guidelines.
• Comply with all company policies and procedures.

Behaviors

• Maintain reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store needs, including filling scheduling gaps (store hours are early mornings to late evenings, including weekends and holidays).
• Approach work with positivity, energy, and reliability.
• Support and show kindness to colleagues.
• Be consistently cheerful and helpful to customers.
• Demonstrate aptitude and willingness to learn new skills.
• Enjoy being a barista and contributing to the team.

Career Growth

As you gain experience and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path—Senior Barista—where you will take on new challenges and opportunities for growth.

Benefits

• For those scheduled to work less than 20 hours per week:
  • Employee Discount
  • Employee Assistance Program (EAP)
  • Sick Pay
• For those scheduled to work between 20 and 29.99 hours per week:
  • Employee Discount
  • Employee Assistance Program (EAP)
  • Sick Pay
  • Paid Time Off (including paid Maternity and Parental Leave)
  • Company Paid Holidays
  • Transit Benefits
  • 401(k) with Company Match
• For those scheduled to work 30 hours or more per week:
  • Employee Discount
  • Employee Assistance Program (EAP)
  • Sick Pay
  • Paid Time Off (including paid Maternity and Parental Leave)
  • Company Paid Holidays
  • 401(k) with Company Match
  • Comprehensive Health Benefits (Medical, Dental, and Vision)
  • Healthcare and Dependent Care Spending Accounts
  • Healthcare Spending Account
  • Disability Benefits
  • Life Insurance
  • Transit Benefits
  • Tuition Reimbursement

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location and state regulations.