Barista-255

Responsibilities

• Act with integrity, honesty, and knowledge that promote the culture, values, and mission of the company.
• Maintain a calm demeanor during periods of high volume or unusual events to keep store operations to standard and set a positive example for the shift team.
• Anticipate customer and store needs by constantly evaluating the environment and customers for cues.
• Communicate information to the manager so the team can respond as necessary to create a welcoming environment during each shift.
• Assist with new partner training by positively reinforcing successful performance and providing respectful and encouraging coaching as needed.
• Contribute to a positive team environment by recognizing changes in partner morale and performance and communicating them to the store manager.
• Deliver legendary customer service by acting with a "customer comes first" attitude and connecting with customers to discover and respond to their needs.
• Follow operational policies and procedures, including those for cash handling, safety, and security, to ensure the safety of all partners during each shift.
• Maintain a clean and organized workspace so partners can locate resources and products as needed.
• Maintain regular and consistent attendance and punctuality.
• Provide quality beverages, whole bean, and food products consistently by adhering to all recipe and presentation standards.
• Follow health, safety, and sanitation guidelines for all products.

About the Company

At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels are respected for their differences, just like the guests and owners we serve. We are dedicated to fostering an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we aim to drive change through training, recruiting, and promoting diverse talent to strengthen our culture.