Bar Waiter / Ess

Responsibilities

• Delivers food and beverage services to customers.
• Takes and serves orders from customers.
• Informs customers about order alternatives and encourages the sales of targeted services.
• Prepares the service plates needed throughout service, collects the empty plates, and instructs the Bus Boys and interns.
• Maintains and any personal belongings of customers that have been left in the workstation and hands such belongings over to his/her supervisors.
• Complies with the departmental instructions and procedures published by the F&B Department.
• Carries out duties according to the practices and operational standards identified by the Food and Beverage Manager.
• Complies with operational rules.
• Plans working hours as deemed appropriate by the Food and Beverage Manager.
• Attends the orientation training.
• Undergoes two performance assessments each year.
• Strives to achieve 100% customer satisfaction.
• Predicts that all activities and to be purchased all equipment and belongings may create disease for the environment.
• Joins all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.
• Provides minimum consumption currently used all stuffs and equipment (paper, printed out etc.).
• Implements necessary warnings and departmental trainings in order to save energy inside the facility.
• Carries on implementing decisions which were taken for saving energy.
• Predicts effects of environment and efficiency of energy on purchased equipment.
• Implements his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.
• Carries out all responsibilities related to the quality management and food safety management systems implemented at the facilities.
• Carries out all other duties assigned by managers and hotel management not specified in the job description.

Qualifications

• Education: At least a high school or vocational diploma.
• Experience: At least 2 years of experience in the industry.
• Foreign Language: English is required.
• Courses and Training: Vocational trainings and seminars.
• Computer Literacy: Not required.
• Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).