Banquets Model Beverage Server (Theater) - On Call

Position Overview

The Model Cocktail Server combines exceptional customer service with a glamorous and captivating presence, enhancing the guest experience by delivering drinks and creating a vibrant and energetic atmosphere. This role involves providing table service, engaging with guests, and contributing to the overall enjoyment of the banquet event.

Essential Duties And Responsibilities

• Provide impeccable service to guests, taking orders, delivering drinks, and ensuring a memorable experience
• Engage with guests in a friendly, charismatic, and attentive manner, making them feel welcomed and valued
• Deliver drinks in a visually appealing manner, enhancing the presentation and guest enjoyment
• Familiarize yourself with the event’s drink menu, confidently making recommendations and answering inquiries
• Suggest specialty cocktails, promotions, and upgrades to enhance the guest experience
• Process payments accurately, handle cash, and manage electronic transactions with professionalism
• Build positive relationships with regular guests, remembering their preferences, and creating a personalized experience
• Cook up with bartenders, other servers, and the bar team to ensure smooth service
• Maintain a polished appearance, adhering to banquet’s dress code and grooming standards
• Assist fellow servers and staff when necessary to ensure a cohesive and efficient service
• Follow responsible alcohol service regulations, health codes, and safety standards

Qualification Requirements

• Must be at least 21 years of age
• High school diploma or equivalent required
• Minimum of two (2) years experience as a cocktail server or similar role
• Experience as a cocktail server for Banquets is a plus
• Exude confidence and have a captivating presence, maintaining a polished and stylish appearance that aligns with the event’s image
• Capability to recommend and upsell premium beverages and offerings
• Exceptional interpersonal skills and a passion for delivering outstanding customer service to VIP guests
• Strong verbal communication skills with the ability to engage and entertain guests effectively
• Willingness to work as part of a team and collaborate effectively with colleagues
• Collaboration with bar and service staff to ensure a cohesive and enjoyable atmosphere
• Proficiency in processing payments and managing transactions
• Familiarity with responsible alcohol service regulations and safety practices
• Willingness to work in a banquets environment and adapt to changing demands
• Must fit in the beverage uniform and refrain from altering it without permission
• Willing and able to work a flexible schedule to include nights, holidays, and weekends
• Work in a fast-paced, busy, and somewhat stressful environment

Responsibilities

Supervisory Responsibilities

This position does not have any supervisory responsibilities.

Diversity Commitment

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

Certificates, Licenses, Registrations

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

Reasoning Abilities

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

• While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls
• The Member frequently is required to reach with hands and arms and talk or hear
• Specific vision abilities required by this job include close vision and peripheral vision
• The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Work Environment

• The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job
• The noise level in the work environment is usually moderate
• Member could be exposed to an environment containing unrestricted secondhand tobacco smoke

PAY TRANSPARENCY

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.