Banquet Server (On Call)

Responsibilities

• Respond to reasonable guest requests or place guests in contact with an appropriate person for assistance.
• Assure all tables are clean and properly set.
• Enforce all liquor laws and regulations.
• Ensure quality service standards are followed and cost controls are adhered to.
• Prepare beverages, coffee, and food stations according to checklist.
• Know the menu and answer questions regarding food preparation.
• Be familiar with the safe handling of cleaning products and equipment.
• Must successfully complete TiPS training class within 45 days of hire.
• Serve guests and anticipate their needs utilizing Ameristar standards and Signature Sequence of Service.

Qualifications

• Ability to converse conversationally with guests and team members.
• Strong customer service skills.
• Ability to work effectively with independence and as part of a team.
• Ability to follow all departmental and property policies and procedures including but not limited to attendance, appearance, safety, and security policies.
• Must be able and willing to work flexible hours including evenings, weekends, holidays.
• High School Diploma with one year Guest service experience desired.
• Able to communicate effectively to Guests, Team Members, and leaders.
• Able to share or divide attention among several ongoing activities, projects, or assignments.
• Able to effectively work independently and as part of a team.
• Able to work at a fast pace with a sense of urgency.
• Strong attention to detail.
• Able to maintain poise when receiving multiple guest requests.
• Excellent Guest service skills: outgoing personality and demonstrate friendliness and enthusiasm.