Banquets Manager

About the role

Andaz Miami Beach Resort & Spa is an art‑deco building and architectural landmark, home to the newest luxury lifestyle hotel in the heart of Mid‑beach. The property offers 287 guestrooms including 64 breathtaking suites and the ONLY Ocean‑view arrival experience in Miami Beach. Design elements feature texture, art, and pops of color, with suites boasting floor‑to‑ceiling windows, most with deep‑soaking tubs and cozy reading nooks, plus private outdoor terraces with stunning Atlantic and skyline views. Guests enjoy a full‑service spa, well‑equipped fitness center, destination dining by José Andrés, two pools, a Beach Club, and 25,000 sq ft of innovative indoor and outdoor event space. As the Banquets Manager, you will oversee a team of colleagues in Banquets by supporting them to make lasting food and beverage memories for our guests.

Responsibilities

• Oversee the Banquets team and support them to create memorable food and beverage experiences.
• Work side‑by‑side with the team to exceed guest expectations and enhance employee satisfaction and engagement.
• Jump in to help during busy plate‑up or support the setup team during tight turns.
• Set office time to ensure administrative tasks are covered: scheduling, planning, forecasting, inventory, labor, and expense management.
• Collaborate with the Executive Chef and Director of F&B on strategic revenue growth and cost‑savings initiatives.
• Hire great people for the Banquets department.
• Process and oversee payroll for the Banquets Department.
• Show, teach, and guide team members to be welcoming, caring hosts and mentor them to grow in their careers.
• Connect with guests daily, take care of any service mishaps, and follow up in person or on review platforms upon departure.

Qualifications

• Minimum 3 years Banquet Manager experience.
• 5 years of Food and Beverage experience.
• Experience in the luxury hospitality industry.
• Extensive wine knowledge.
• Knowledge of food and cooking methods.
• Strong organization and supervisory skills.
• Advanced verbal and written communication skills; ability to work with a wide range of constituencies in a diverse operation.

Benefits

• Free room nights.
• Discounted and Friends & Family Room Rates.
• Medical, Dental, and Vision Insurance with only a 30‑day waiting period.
• 401K with company match.
• Free parking.
• Generous Paid Time Off.
• Paid Family Bonding Time and Adoption Assistance.
• Tuition Reimbursement.
• Employee Stock Purchase Plan.
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more.

Andaz team members work in an environment that demands exceptional performance yet reaps great rewards.