Banquets & Events Servers

Company Description Owl’s Nest Resort is a year-round destination in Thornton, New Hampshire, offering guests a customizable White Mountains getaway. The resort features fully furnished villas, townhomes, and vacation rentals, along with exceptional dining, championship golf, racquet sports, Lake Harold, and scenic mountain views. Guests can enjoy a full range of on-site activities and events while also using the resort as a home base to explore nearby attractions. Whether hosting romantic escapes, family vacations, golf trips, or weekends with friends, the resort focuses on creating welcoming experiences and lasting memories. Job SummaryThe Banquet Servers are a critical member of the events team delivering the client and company expectations within the guidelines and expectations of BEO’s. Banquet Servers will be instrumental in food & tableside beverage service, maintenance and cleanliness of tables, buffets, stations and more. Banquet Servers will directly report to the Banquet Captains and receive their daily staff assignments and side work requirements for the day from the Captains. Banquet Servers are expected to provide top tier service to guests, creating warm and hospitable moments throughout the event. Essential Duties & ResponsibilitiesEvent execution from start to finish; set up, service and break down.Maintain server section of tables of event floor, keeping guest tables cleaned Completion of daily side work assignments, including maintaining service areas, cleaning and polishing silverware, glassware.Provide warm and hospitable interactions with guests Knowledge, Skills & AbilitiesHigh School Diploma or GED.Ability to convey a professional demeanor with guests and co-workers.Excellent communication skills both verbally and visually.Experience in the hospitality industry preferredOrganization and attention to detail, positive attitude, commitment to exceptional customer services, and ability to work as part of a team. Licensure/Certification RequirementsMust be 18+ years.TEAM Certified (or within 30 days of hire). Participate in ongoing education and training Physical Requirements & Working ConditionsAbility to work a flexible schedule, which includes days, evenings, holidays, and weekend assignments. Able to lift, balance and carry a tray at shoulder level and utilize a tray jack. Must be able to lift and stack objects up to 50 pounds occasionally and frequently exert 10 to 30 pounds of force to lift, carry, push, and pull or otherwise move objects.Walking and standing to a significant degree, reaching, handling, climbing stairs, balancing, pushing, kneeling, crouching, twisting/turning, bending at the waist, stooping, talking, hearing, seeing, and smelling.Tolerate, at times, extreme temperatures like refrigerators (36F) and kitchens (+100F) for one or more hours. Ability to work in darkly lit rooms, potentially around flashing/strobing lightsAbility to work and handle stress arising from demands in production. Exposure at times to inclement weather.