Banquet/Event Server

Key Responsibilities

• Assist in the setup of banquet tables, chairs, linens, and décor in accordance with event specifications.
• Set up buffet stations, beverage stations, and service areas as directed by the Catering manager or banquet captain.
• Ensure all table settings are arranged according to the club’s standards.
• Aid in the breakdown and cleaning of banquet areas after the event concludes.

Guest Service

• Greet guests in a polite and friendly manner, ensuring they feel welcomed and comfortable.
• Serve food and beverages to guests in a timely and efficient manner, maintaining a high level of professionalism.
• Respond promptly to guest requests and ensure satisfaction with food and beverage offerings.
• Maintain awareness of guest needs throughout the event, proactively offering assistance and addressing any issues that arise.
• Serve food courses and beverages as per event guidelines.
• Clear and reset tables as necessary between courses.
• Ensure food and beverages are presented in a visually appealing and consistent manner.
• Safely handle and transport food and beverage items to avoid spillage or accidents.

Teamwork & Communication

• Work closely with other banquet servers, kitchen staff, and catering coordinators to ensure smooth event operations.
• Communicate effectively with team members and supervisors to coordinate tasks.
• Maintain a professional demeanor when interacting with both guests and colleagues.

Health & Safety Compliance

• Ensure all food and beverage handling meets the health and safety standards of the country club.
• Adhere to food safety regulations and maintain clean and sanitary work areas at all times.
• Follow all club policies, procedures, and safety guidelines.

Post-Event Duties

• Assist with the cleanup of banquet areas, ensuring all equipment and supplies are returned to storage.
• Assist with inventory management and ensure that all supplies are replenished for future events.
• Report any issues or concerns to the Banquet Manager or Event Coordinator.

Required Qualifications

• Previous experience as a banquet server or in a high-end hospitality environment preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment with attention to detail.
• Professional appearance and demeanor at all times.
• Ability to lift, carry, and move heavy trays and equipment (up to 25 pounds).
• Flexible schedule with availability to work evenings, weekends, and holidays as needed.
• Knowledge of food and beverage service, including wine and cocktail offerings, is a plus.

Personal Attributes

• Polite, friendly, and courteous demeanor.
• Strong organizational skills with the ability to manage multiple tasks.
• Customer-focused and attentive to the needs of others.
• Team player with the ability to work well with others.

Working Conditions

• Ability to stand for long periods of time during events.
• Work in a dynamic environment with changing demands.
• Must adhere to the high standards of service and dress code established by the country club.