Banquet Set-Up, The American Club

Work Mode: Onsite | Location: Kohler, WI

About the role

Properly clean and set meeting rooms and banquet functions per specifications on resumes and Banquet Event Orders (BEOs) or as instructed for all banquet functions in Kohler hospitality and related facilities.

Responsibilities

• Review and ensure understanding of all BEOs for required setup, teardown, and arrangements.
• Coordinate the efficient and correct setup of tables, chairs, platforms/stages, and other equipment as specified by BEO requirements.
• Provide guidance and direction for large, complex, and/or offsite events.
• Guide new associates on processes and procedures.
• Adhere to all applicable brand standards.
• Check and adjust lighting as needed; ensure electrical connections are safe and tape down exposed cords.
• Pick up and deliver boxes/materials for events as needed.
• Service and freshen function rooms during breaks.
• Break down tables, chairs, platforms, and stages, returning them in good/clean condition to storage areas.
• Maintain cleanliness and organization of function and equipment storage areas.
• Assist servers and captains with setting and clearing banquet tables, stocking service stations, and supporting buffet/coffee break/table service.
• Safely deliver carts of soiled dishes, glassware, and flatware to the kitchen for washing.
• Maintain stock and cleanliness of stations for all events, including silver, linen, and condiments.
• Keep service corridors, pre-function space, and storage areas clean, organized, and unobstructed.
• Perform other duties as requested, such as moving furniture within the venue.
• Service every meeting room by emptying trash, removing dirty plates, cups, linens, and glasses, and replacing items as necessary.
• Straighten all chairs and replenish water as specified or requested.
• Drive company vehicles to pick up or deliver items.
• Set up banquet functions according to BEOs and client needs.
• Ensure warehouse orders for delivery and pickup are completed throughout the resort.
• Assist with offsite equipment setup, performing duties similar to onsite banquets.
• Support kitchen and banquet waitstaff in serving banquets and stewarding as needed.
• Perform light maintenance tasks as required.
• Follow sustainability guidelines and practices.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Adhere to Kohler Attendance Policy.
• Communicate with guests, group coordinators, and contacts to locate and deliver convention materials.
• Collaborate with the AV team to execute and clean up functions.
• Work with the receiving team to transport items to and from events.
• Coordinate with chefs to move food items to and from off-site events.
• Collaborate with the special events team to execute on-site and off-site events.
• Work with warehouse management to deliver furniture, chairs, and décor to event locations.

Requirements

• High school diploma preferred.
• Hotel food service experience.
• Must possess and maintain a valid driver’s license.
• Must be comfortable driving a box truck with an 18’ box.
• Forklift certification strongly preferred.
• Must be authorized to work in the U.S. without requiring sponsorship now or in the future.

Schedule

This is a casual part-time position working weekdays and weekends. Shifts vary from 5:00 AM to 12:00 AM.

Pay

The hourly range for this position is $10.10 - $15.20 plus tips/gratuity. The specific hourly rate offered may be influenced by factors including experience, education, and work location.

Benefits

• Competitive salary.
• Health, vision, and dental benefits.
• 401(k) with company matching.
• Ongoing investment in personal development and training.
• Opportunity to collaborate across functions and roles.