Banquet Set-up

About the role

We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Banquet Set Up team member at the Grand Geneva Resort & Spa, your role is to prepare event spaces by setting up tables and chairs, cleaning and vacuuming carpets, and ensuring everything is guest-ready for a memorable event.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.

Responsibilities

• Set up banquet spaces as per Banquet Event Order (BEO) and provide customer service per contract.
• Assist in maintaining and coordinating banquet rooms, including setup, upkeep, breakdown, and cleaning.
• Maintain banquet facility cleanliness by cleaning and vacuuming carpets.
• Work reliably in a 24-hour operation, accommodating varied schedules and high-pressure situations.
• Aid in serving guests as necessary and understand event setup requirements.
• Organize and restock linen room and supplies, attending mandatory department meetings and trainings.
• Uphold quality and service standards.
• Perform additional duties and projects as assigned.

Requirements

• Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
• Must be able to lift, push, pull and/or carry 100 lbs.
• Knowledge of appropriate table settings and proper set-up as well as have basic knowledge of food and beverage service standards.
• Must be detail-orientated, able to multi-task, produce high quality and accurate work as well as show professionalism in all facets of the workplace.
• Must be able to represent the company in a professional, well-groomed and courteous manner at all times.
• Ability to obtain any government required licenses or certification.

Qualifications

Previous hospitality/customer service experience and a high school diploma are preferred.

Benefits

• A free, well-balanced meal every shift.
• Discounted Gym Membership.
• Room discounts at Marcus Hotels & Resorts.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• “Two for one” movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer from one property to another.
• Early wage access.
• Paid time off.
• Flexible scheduling.
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match.