Banquet Set Up/Breakdown PT/PM

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

About Our Property

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit every guest.

In addition to its accommodations and dining options, the hotel features over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

Responsibilities

• Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
• Daily thorough cleaning of classrooms, ballrooms, and team rooms following proper cleaning standards, including the removal of trash from meeting spaces and the restocking of meeting room supplies.
• Refresh meeting rooms during meal and coffee breaks.
• Complete special projects as directed by department management.
• Move convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms, or suites.
• Bus tables and re-set them as needed.
• Resolve guests’ issues and create an amazing experience.
• Communicate and maintain a positive relationship with culinary and stewarding staff.
• Maintain an awareness of all functions, events, and meetings taking place at any given time.

Requirements

• At least 18 years of age.
• Able to accurately follow instructions, both verbally and written.
• Highly detail-oriented.
• Comfortable working in a fast-paced environment.
• Excellent communication skills.
• Thrives in a teamwork environment.
• Flexible schedule that may include evenings, weekends, and holidays.
• Problem-solving skills.
• Passion for creating an exceptional experience for all guests.
• Comfortable being on your feet throughout the shift, with intermittent periods of walking and stair climbing.
• Able to frequently lift and carry up to 25 lbs. at shoulder height and frequently lift and carry up to 50 lbs.
• Able to bend, squat, push, and pull frequently.

Pay

$15.00 - $15.25 per hour.