Banquet Server On-Call

About the role

A Banquet Server ensures all guests are served in a friendly and courteous manner using appropriate procedures, in accordance with The Charleston Place standards.

Responsibilities

• Ensure service to all guests at banquets, receptions, and off-premises catering functions follows established standards, and is consistent, efficient, and courteous.
• Set tables; serve meals (food and beverages); clear tables.
• Be thoroughly familiar with each event’s menu items, ingredients, beverages, etc. and deliver exceptional service while anticipating guests' needs.
• Assist with function set-up and breakdown and consistently check tables and side stands during shift.

Requirements

• Understanding of the luxury & quality environment.
• Strong positive attitude and ability to initiate light conversation with guests.

Qualifications

• High school diploma or equivalent.

Physical Requirements

• Must be able to lift equipment, supplies, etc. of at least 30 pounds; push and pull equipment, supplies, etc., at least 100 pounds.
• Regularly required to stand, walk, talk, and hear; frequently required to use hands to finger, handle, feel, and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch.
• Requires manual dexterity sufficient to operate standard Banquets equipment.
• Must be willing to ride elevators.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
• The role may require extended periods of time on your feet, especially during peak hotel hours or events.
• Clear vision is important for reading reports, analyzing data, and overseeing activities.
• Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.